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Better broadband

A key priority for the Liberal Democrats in government has been ensuring that rural areas like Norfolk don't get left behind in an increasingly digital economy.  Access to fast broadband is important for increasing numbers of individuals and businesses, and it is essential that rural areas do not lose out on the benefits.

The Government has funded Better Broadband for Norfolk - a local scheme led by Norfolk County Council that will see most people in rural Norfolk get access to fast broadband for the first time.

BT are aiming to provide 90% of properties in Norfolk with access to a good standard of broadband, with super fast fibre-optic broadband available to up to 357,000 properties in Norfolk. BT have predicted completion by the end of 2015. Since July 2013, more than 350 fibre optic broadband cabinets have been fitted in Norfolk through the Better Broadband for Norfolk programme so huge progress is being made for our county.

At the end of last year the Government announced a further £17.9m investment in Norfolk’s broadband programme – with the aim of acelerating the programme, and including more properties.  Details of how the money will be used haven’t been decided yet.

Once your local cabinet or exchange has been upgraded, you will need to contact your Internet Service Provider to discuss the options to upgrade your broadband – and you can of course decide you don’t need to upgrade!

The full list of areas set to benefit in North Norfolk is available here.

Do you have a particular story about the frustrations of slow broadband – or how you have benefited from upgraded speeds?  Is your area currently excluded from upgrade plans?  Get in touch and let me know!

 

 

Do you have superfast broadband?


Showing 85 reactions

  • answered 2017-07-13 10:03:11 +0100
    Q: Would you like a faster broadband service if it was available?
    A: Yes
  • answered 2017-03-22 19:42:27 +0000
    Q: Would you consider changing to a different mobile phone network if they were able to guarantee good reception in your village?
    A: No
  • answered 2017-03-22 19:42:00 +0000
    Q: Do you have problems with mobile phone signal in your area?
    A: No
  • answered 2017-03-22 19:41:41 +0000
    Q: Do you have any other comments about your broadband or mobile phone service?
    A: Was told before Xmas that i should get faster broadband by February this year, but it’s now middle of March and still no fast broadband!!! Was told by a Bt working outside my house that i won’t get it for a long time yet, yet 60 yards down the road they get it and at least 20 more houses don’t get it!!!
  • answered 2017-03-22 19:38:37 +0000
    Q: Would you like a faster broadband service if it was available?
    A: Yes
  • answered 2017-03-22 19:38:14 +0000
    Q: Do you have superfast broadband?
    A: Yes
  • answered 2017-03-17 15:30:45 +0000
    Q: Would you consider changing to a different mobile phone network if they were able to guarantee good reception in your village?
    A: No
  • answered 2017-03-17 15:30:30 +0000
    Q: Do you have problems with mobile phone signal in your area?
    A: No
  • answered 2017-03-17 15:30:15 +0000
    Q: Do you have any other comments about your broadband or mobile phone service?
    A: Open reach are advising super fast broadband on their website and have been for weeks but its not available. This is using my telephone number and the site says taking orders. When I tried to sign up to BT infinity I’m told its not available!
  • answered 2017-03-17 15:25:37 +0000
    Q: Would you like a faster broadband service if it was available?
    A: Yes
  • answered 2017-02-18 20:05:38 +0000
    Q: Would you consider changing to a different mobile phone network if they were able to guarantee good reception in your village?
    A: Yes
  • answered 2017-02-18 20:05:25 +0000
    Q: Do you have problems with mobile phone signal in your area?
    A: Yes
  • answered 2017-02-18 20:05:15 +0000
    Q: Do you have any other comments about your broadband or mobile phone service?
    A: Vodafone signal is improved but still way off acceptable for 2017
  • answered 2017-02-18 20:04:36 +0000
    Q: Would you like a faster broadband service if it was available?
    A: Yes
  • answered 2016-12-30 12:43:42 +0000
    Q: Would you consider changing to a different mobile phone network if they were able to guarantee good reception in your village?
    A: Yes
  • answered 2016-12-30 12:43:24 +0000
    Q: Do you have problems with mobile phone signal in your area?
    A: Yes
  • answered 2016-12-30 12:43:07 +0000
    Q: Do you have any other comments about your broadband or mobile phone service?
    A: For the past seven days the internet from my property has been very slow.
    I am unable to operate more than one tablet or computer at a time.
    For the past two days the internet connection has been randomly dropping out and there is no service at all.
    I am paying for a service which is poor to say the least, I do not get any rebate on the standard charge yet I am not getting anywhere near a standard service.
    I realise that most of the problems are being caused by the ancient wires that BT cannot be bothered to replace. I have somewhere in the region of seven connection manholes between my property and the “Green box” at the end of the street. The last time I made a complained about the poor service I was told that it was my fault for switching the router off at night. I do not accept that this can be the problem this time even though the router has been on for over a year except for the times when I have rebooted the system because of no internet service. Not a good example of conserving energy when equipment is not being used and on standby.
    I am furious that the Governments have given millions to Openreach and then allowed them to cherry pick what they will provided. Claw the money back and only pay them for what they have done. Write a proper contract for all properties to be connected to the system and hold the firms accountable. It is no good saying that you will provide 90% of a service and then expect 100% payment.
  • answered 2016-12-30 12:34:52 +0000
    Q: Would you like a faster broadband service if it was available?
    A: Yes
  • answered 2016-12-30 12:33:34 +0000
    Q: Do you have superfast broadband?
    A: No
  • answered 2016-11-30 11:43:45 +0000
    Q: Would you consider changing to a different mobile phone network if they were able to guarantee good reception in your village?
    A: Yes
  • answered 2016-11-30 11:43:33 +0000
    Q: Do you have problems with mobile phone signal in your area?
    A: Yes
  • answered 2016-11-30 11:43:23 +0000
    Q: Do you have any other comments about your broadband or mobile phone service?
    A: Half my village has super fast fibre but us in the other half are without 12 months later !
  • answered 2016-11-30 11:42:31 +0000
    Q: Would you like a faster broadband service if it was available?
    A: Yes
  • answered 2016-11-22 03:40:46 +0000
    Q: Do you have problems with mobile phone signal in your area?
    A: No
  • answered 2016-11-22 03:40:37 +0000
    Q: Do you have any other comments about your broadband or mobile phone service?
    A: Poor spends
  • answered 2016-11-22 03:40:19 +0000
    Q: Would you like a faster broadband service if it was available?
    A: Yes
  • answered 2016-08-11 15:27:34 +0100
    Q: Would you consider changing to a different mobile phone network if they were able to guarantee good reception in your village?
    A: Yes
  • answered 2016-08-11 15:27:20 +0100
    Q: Do you have problems with mobile phone signal in your area?
    A: Yes
  • answered 2016-08-11 15:27:08 +0100
    Q: Do you have any other comments about your broadband or mobile phone service?
    A: We have no mobile service at home. Our broadband is dire. I have a son with Aspergers who attends Cromer academy and a daughter just about to start at Broadlands. My son frequently cannot do his online homework set by the school as our broadband drops out constantly and he gets very frustrated due to his disability. This is affecting his chances of a University education as he will not get the GCSE grades he deserves. My daughter will be in the same situation from September. BT cannot give me a date when the Horning exchange will be upgraded.
  • answered 2016-08-11 15:24:09 +0100
    Q: Would you like a faster broadband service if it was available?
    A: Yes
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